Services & Support

We usually quote our customers prices at the basis of FOB term. However, we also provide CNF and/or CIF conditions if necessary or upon our customers’ request.

The goods are usually shipped by sea when the total gross weight and CBM is quite big. And it will be shipped by air when the total gross weight and CBM are very small or it is very urgent to receive the goods. The goods can be shipped by train or truck to the inland countries that are located in Eurasia, especially Mongolia and former Soviet countries like Russia, Ukraine, Azerbaijan, Kazakhstan, Uzbekistan, Turkmenistan, Tajikistan, Belarus, etc.... Door-to-door shipment without the trouble of customs declaration can also be provided.

We have been always take good care of customers’ shipment. We inspect each procedure that could cause any defective parts or loss of the goods before loading. We shoot photos on the products and containers or truck when loading. We send packing list in details to our clients in time after shipment. We follow up the shipment till our customers receive the goods safely.